EnGenius Store Shipping Policy

Shipping carriers have suspended guaranteed delivery dates. Be prepared for potential shipping delays. We are shipping daily and are doing everything we can to ensure your order arrives as fast as possible. We appreciate your patience.

Free Shipping promotional offers do not include the states of Hawaii and Alaska.

Online orders and pricing are for U.S. customers only. Ground shipment orders placed after 11:00AM PT and Air shipment (Next Day/2nd Day) orders placed after 10:00AM PT are generally processed the next business day. However, due to the COVID-19 pandemic, processing and shipping times may be delayed. If not satisfied, simply return the product within 30 days of purchase for a refund of purchase price plus sales tax (if applicable). Shipping costs are non-refundable. Resellers in CA and VA may provide valid Reseller Permit to avoid Sales Tax.